Article 4.2 — What Are The Order Status Stages?

Your order moves through the following stages:

Status Meaning
Inquiry Received Your parts request has been received
Quote Sent Your quote has been emailed to you
Quote Approved You have confirmed your quote
Payment Confirmed Your payment has been received
Order Processing We have placed your order with our supplier
Parts Shipped Your parts are en route from the supplier
In Transit Parts are moving through the shipping network
Out For Delivery Parts are being delivered to your island
Delivered Parts have been delivered successfully

For order status updates please submit a ticket at helpdesk.delwavesventures.com with your order reference number.